No Excharges or Refunds after 30 days We guarantee all our products 100%, we will accept all returns if you are not satisfied with our products. The customer is responsible for all returned shipping charges. We do not refund shipping or handling charges. Sometimes we have products drop shipped to you if we can save on shipping, but all returns must be returned to the address below. Blue Ribbon Apparel 4453 Goldendawn Way Liberty Township, OH 45044 On custom made items, there are no refunds. There is a $10.00 handling fee added to all orders.